The Westwind Group seeks to provide clients with services that innovate and adapt to develop new solutions. Our services are focused on working efficiently, managing costs and building relationships.

Learning Services

Management Services

Performance Services

Technical Services

Industrial Organizational Psychology

Learning Services

Since it was first formed in 1995 The Westwind Group has been recognized as providing energy, manufacturing and government organizations with superior learning services in the functional areas of Operations, Maintenance, Engineering, Chemistry, Emergency Preparedness, Environmental, Safety and Business Operations. Our instructors, and developers have extensive experience and can provide turn key solutions or be engaged on a staff augmentation basis.

The Westwind Group provides clients with learning services that include the following areas:

Curricula Design

Design of comprehensive learning curricula that provide employees with the skills and knowledge to produce business results. Curricula is used to form qualification standards for job, position and task qualifications that meet operational and business needs.

Job and Task Analysis

Development of job and task requirements to facilitate alignment of training with business needs.

• Analysis and documentation of jobs by functional area.
• Analysis and documentation of functional area responsibilities and activity performance modes.
• Analysis and documentation of job and responsibility area tasks, conditions, standards and elements.

Benchmarking & Best Practices

Collection and analysis of benchmarking data and best practices surrounding workplace learning and performance solutions.

Content and Evaluation Development

• Development of content that effectively meets the learning and performance objectives using the most appropriate method: instructor-led, e-learning, or blended.
• Development of evaluation items and examinations to support cognitive and performance based assessment activities.

Delivery

Providing mentoring and instructor led training in the classroom, online and on-the-job that maximizes the transfer of knowledge.

Evaluation and Measurement

Establishment of key metrics and reporting tools to evaluate program performance ensuring that all training efforts are aligned with business objectives and producing the desired results.

Learning Strategies

Alignment of training initiatives with organizations business objectives, and determination of the most effective learning approaches to achieve these objectives. Typically includes readiness assessments, learning technology implementation plans and business case development.

Learning Technology Management

Selection, implementation, and management of learning technology solutions that meet client needs.

• Assessing requirements for learning technology platforms and desired functionality.
• Developing solution evaluation criteria, requests for proposal, evaluating proposals against criteria, and providing recommendations.
• Implementing, configuring, integrating, administering, managing and supporting learning management systems, learning content management systems, learning portals, training records systems and personnel qualification management systems.

Management Services

We believe collaborative business relationships are the key to getting from an initial business requirement or challenge to a fully implemented solution. The Westwind Group partners with organizations to provide management services that brings expertise and increased productivity in the development and implementation of solutions to business initiatives.

The Westwind Group provides clients with management services that include:

• Project Management
• Change Management
• Program Recovery
• Mentoring

The Westwind Group has a team of management personnel experienced in the development and implementation of innovative strategies and projects to meet the varied needs of our customers. By integrating industry best practices with customer specific operating and business processes The Westwind Group provides management services that result in sustainable improvement.

Performance Services

Westwind Group personnel have been an integral part of the development and implementation of human performance interventions that have improved operational execution and workforce performance for a wide range of organizations and business units. We help you develop a long-term leadership strategy, designed to nurture performance improvement in each employee and harness this into overall performance improvement across the entire organization.

The Westwind Group provides clients with performance services that include the design, implementation and training for:

• Corrective Action Programs
• Operational Execution Programs
• Human Performance Improvement Programs
• Observation & Coaching Programs
• Teamwork Programs

The Westwind Group has extensive experience helping organizations design long-term leadership strategies that focus on improving operational execution, reducing events caused by human performance and lead to bottom line results. This strategy requires the execution of several steps that result in an overall “performance improvement initiative.” The actions within each step of the initiative are tailored to the organization and the functional areas within it. Central to the initiative are three elements: 1) the identification and documentation of core expectations, frequently referred to as “The Fundamentals” for each function area, 2) the endorsement by management and engagement of first line supervision in accepting management of personnel performance as one of their primary roles, 3) creation of appropriate management mechanisms (e.g. training, assessments, performance indicators, corrective action programs, observation programs, etc) within the organizations body of standards, processes and procedures that continually reinforce expected performance.

Technical Services

The Westwind Group has assisted organizations in the discovery of improved processes and procedures that have led to increased production, quality and safety. Our technical services consultants have substantial experience in a full range of technical services aligned to the needs of the energy, manufacturing and government industries. We offer technical services as turn key solutions and as staff augmentation.

The Westwind Group provides clients with technical services that include:

• Business Process Gap Analysis
• Programmatic and Process Assessments
• Root Cause Analysis
• Work Management
• Procedure Development
• System Engineering
• FSAR Reviews

The Westwind Group has a team of technical personnel experienced in the development and implementation of innovative strategies and projects that align our customers technical and business needs. By providing skilled technical personnel we enable or customers to supplement their staff during peak workload periods and augment their staff with specific expertise. Our goal is to earn long term partnerships based on open communications and providing quality services at a reasonable cost. By providing technical solutions that address operations, maintenance and engineering needs our customers are positioned to reduce costs, increase productivity, effectively evaluate and implement change.

Industrial Organizational Psychology

Westwind Group Expands their consulting offering into the realm of so called "soft skills" with the addition of seasoned professional, Cynthia DeVita. Having brought consulting and training solutions to a broad array of clientele from Fortune 500 pharmaceutical and healthcare corporations to the U.S. Army Corps of Engineers, Cynthia DeVita brings a fresh perspective to the nuclear industry. As a PhD candidate in Industrial/Organizational Psychology, she constantly reviews new research in order to bring cutting edge information to meet the needs of the client. For instance, in light of the impending mass retirement of the highly skilled and experienced Baby Boomer workforce, there is a tremendous need to transfer knowledge to the next generation: Generation X. Cynthia and her team can offer consulting aimed at attracting and retaining talented members of Generation X, Generation Y, Millennials and beyond, to our clientele, along with designing specialized training in generational issues, such as multi-generational conflict management. Whether in organizational development consulting, management training, executive coaching or group facilitation, Cynthia's approach is energetic and time conscious. Westwind Group is pleased to offer these specialized and value added services to enable our clients to successfully navigate the changing climate.

Sample Consulting Services:

HR Needs Analysis: With the de-jobbing of the workforce HR must be strategically proactive and critically responsive to the increasingly chaotic business climate and the inevitable need for knowledge transfer to a new generation of experts.

Personnel Process Streamlining: In anticipation of a shrinking talent pool Personnel Performance Management becomes a litmus test separating the average from the stellar.

Cultural Change: Often large changes occur in expectations of internal or external customers, in technology, or in the larger economy which demand cultural shifts from an organization in order to meet the new expectations.

Diversity: In today's global economy, a new talent pool of potential employees expect a diverse workplace, creating an opportunity to be an employer of choice for a new generation.

Generational Issues: Business climate changes reflect cultural change and whether you are a Boomer, Buster, GenerationX-er, or a Millenial Baby, you have a unique perspective and contribution to the 'group think' of your organization.

Executive Coaching: In competitions of all kinds, even small gains yield large rewards; which is no less true in today's free-agency business climate where retention of top executives requires strategic investment.

Sample Training Services:

Conflict Resolution Skills:

• identifying conflict sources
• positive outcome negotiation skills
• reframing issues
• crafting agreements

Teams/Groups:

• team formulation
• communication skills
• team collaboration skills
• gaining team agreement
• capturing group think
• cross generational team expectations

Leadership:

• Recapturing leadership
• Manager vs. Leader
• Leading through change
• Leading a new generation

Culture Change:

• tracking business climate change
• cultural change management
• crafting intentional cultural change

Facilitation:

• tracking business climate change
• cultural change management
• crafting intentional cultural change

Diversity:

• cultural diversity
• generational diversity
• interaction diversity

Generational Issues:

• generations and values
• generational impact in teams
• generations and conflict
• rewarding the generations